Frequently asked questions
Yes, we currently offer delivery in Queens and Brooklyn by calling our Capy Delivery number directly. Check out the areas where we're currently available.
Call 877 CAPY NYC (877 227 96 92) to place your order.
If you place your order online, please make sure to place it at least 48 hours in advance , as we require time to coordinate logistics and high demand.
Of course! You can place your order by calling your preferred store directly. Your cake flavor will be subject to availability. 📞 The numbers are available in our BRANCHES section, where you can find the phone number and easily contact us.
Or you can place your order online up to 48 hours in advance, choose your favorite flavor, and pick it up in store.
You can write to us directly at: 📩 hola@ilovecapy.com Or fill out the form at ilovecapy.com/contact for faster service.
Yes, but it must be made at least 24 hours in advance . If it's a custom cake, cancellation isn't always possible. For more details, please contact the shop where you placed your order directly.
For custom cakes, cancellations made less than 2 days in advance will result in a 50% charge on the total order.


